Logistics and Operations Management
Investment
1100 USD
Available Spots
8
What You'll Learn
Learning Modules
- Venue assessment and space planning
- Vendor coordination and briefing protocols
- Timeline development and critical path management
- Technology setup and testing procedures
- Catering logistics and dietary accommodation
- Registration and attendee flow management
- Day-of troubleshooting and decision making
Skills Development
- Site Visit Protocol
- Conduct thorough venue assessments identifying operational constraints
- Vendor Briefing
- Create comprehensive briefing documents that prevent miscommunication
- Crisis Response
- Work through 12 common operational failures with solution frameworks
The difference between a smooth event and a disaster often comes down to logistics details that planners overlook during preparation. This course focuses on the operational mechanics that ensure events run without crisis intervention.
You learn systematic approaches to venue walkthroughs, identifying potential problems before they occur. We cover load-in and load-out scheduling, AV setup requirements, catering coordination timing, and managing multiple vendor teams working in the same space.
Managing Moving Parts
The curriculum includes detailed breakdowns of timeline development for different event formats: half-day workshops, full-day conferences, and multi-day programs. Each has different logistical pressure points.
Most operational failures happen because someone assumed a vendor understood requirements that were never explicitly communicated.
You will work through scenarios involving common complications: delayed shipments, last-minute attendance changes, technology failures, and weather disruptions. The focus is on building systems that catch problems early and provide decision frameworks for quick resolution.
Course materials include checklists for venue site visits, vendor briefing templates, and run-of-show documents that assign specific responsibilities with timing down to 15-minute intervals.